Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or shop with us through our website, mobile applications, or other platforms (the “Platforms”). By using our services, you agree to the terms outlined below.

Information We Collect

We may collect:

• Personal Data: name, email, phone number, billing/shipping address.

• Payment Information: processed securely via trusted third-party providers.

• Device and Browsing Data: IP address, cookies, analytics.

• Order History: past purchases and customer service interactions.

• Profile Data: username, preferences, language.

• Access Location: Our app may collect and process your device's location data to provide certain features, such as [finding nearby warehouses, and make shipping easier]

How We Use Your Data

We use your information to:

• Process and deliver your orders.

• Communicate updates, offers, and customer support.

• Improve website/app functionality.

• Comply with legal/tax obligations.

• Prevent fraud and monitor security.

Data Sharing

We do not sell your personal data.

We may share data with:

• Shipping & logistics providers.

• Payment processors.

• Legal authorities, if required by law.

Third-party links (e.g., Google, Facebook) may collect data separately; please review their policies.

Cookies & Tracking

We use cookies and tracking technologies (pixels, analytics, reCAPTCHA) to improve browsing, secure our services, and personalize ads.

You can manage or disable cookies in your browser settings.

Data Security

We apply encryption and secure servers.

We follow PCI-DSS standards for payment data.

Access to personal data is restricted to authorized staff only.

Your Rights (Egyptian Law + GDPR)

You have the right to access, update, or request deletion of your data.

You may withdraw consent for marketing at any time.

You may file a complaint with Egyptian authorities or international data protection agencies.

Children’s Privacy

Our services are not directed to children under 18.

We do not knowingly collect children’s data.

Data Retention

We store data only as long as necessary for the purposes outlined, or as required by law (e.g., tax, accounting).

Business Transfers

In case of merger, acquisition, or business transfer, user data may be included as part of assets but will remain protected under this policy.

Updates to this Policy

We may update this policy from time to time. Please check this page regularly.

Contact Us

📩 For privacy inquiries, please contact us at: [[email protected]/+2010298529]