Shipping Policy

We aim to deliver your order as quickly, safely, and efficiently as possible. Please review our shipping policy carefully:

1. Processing Time

  • Orders are processed within 3–5 business days after payment confirmation.

  • Orders placed on weekends or official holidays will be processed on the next working day.

2. Shipping Methods & Delivery Time

We provide multiple shipping options through trusted carriers:

  • Standard Shipping: 3–7 business days.

  • Express Shipping: 1–3 business days.

Delivery times may vary depending on your location and any unexpected logistics or customs issues.

3. Shipping Fees

  • Shipping fees are calculated automatically at checkout, based on delivery location and method.

  • Free shipping may be offered for orders above a specified amount, subject to promotions.

4. Order Tracking

  • Once shipped, a tracking number will be sent to your registered email or phone.

  • You can follow your order status directly through our website or carrier’s tracking portal.

5. Delays

  • We are not liable for delays caused by carriers, natural events, customs inspections, or any force majeure circumstances.

6. Undeliverable Packages

  • If a package is returned due to incorrect address, absence of recipient, or failed delivery attempts, we will contact you for reshipment.

  • Additional shipping fees may apply in such cases.

7. Local Regulations (Egypt Specific)

  • Deliveries within Egypt are subject to national courier laws, including COD (Cash on Delivery) policies.

  • Customers must ensure accurate address and phone number to avoid failed deliveries.

📩 For any inquiries regarding shipping, please contact our Customer Support Team at: [ [email protected] / +2010298529 ].