Shipping Policy
We aim to deliver your order as quickly, safely, and efficiently as possible. Please review our shipping policy carefully:
1. Processing Time
-
Orders are processed within 3–5 business days after payment confirmation.
-
Orders placed on weekends or official holidays will be processed on the next working day.
2. Shipping Methods & Delivery Time
We provide multiple shipping options through trusted carriers:
-
Standard Shipping: 3–7 business days.
-
Express Shipping: 1–3 business days.
Delivery times may vary depending on your location and any unexpected logistics or customs issues.
3. Shipping Fees
-
Shipping fees are calculated automatically at checkout, based on delivery location and method.
-
Free shipping may be offered for orders above a specified amount, subject to promotions.
4. Order Tracking
-
Once shipped, a tracking number will be sent to your registered email or phone.
-
You can follow your order status directly through our website or carrier’s tracking portal.
5. Delays
-
We are not liable for delays caused by carriers, natural events, customs inspections, or any force majeure circumstances.
6. Undeliverable Packages
-
If a package is returned due to incorrect address, absence of recipient, or failed delivery attempts, we will contact you for reshipment.
-
Additional shipping fees may apply in such cases.
7. Local Regulations (Egypt Specific)
-
Deliveries within Egypt are subject to national courier laws, including COD (Cash on Delivery) policies.
-
Customers must ensure accurate address and phone number to avoid failed deliveries.
📩 For any inquiries regarding shipping, please contact our Customer Support Team at: [ [email protected] / +2010298529 ].